Providing Quality Hearing Aids And Services For Patients Across Orléans & Ottawa Area
Our Audiologists are trained to work with hearing aids used for various reasons, as well as for varying degrees of hearing difficulties. Our goal is to help our patients reach their acoustic potential, while taking into account the complexities of their auditory profile and comfort levels. From prescribing to fitting, programming, adjusting, repairing, cleaning and counselling, we work alongside our patients in their acoustic rehabilitation.
Getting Hearing Aids Can Be A Stress-Free, Enjoyable And Exciting Process.
“Being a witness to the tangible moment of relief people feel when they can hear better and don’t have to use so much energy to do so, is a real joy! It is always so fun for me to experience it with my Patients and it reminds me every time how awesome my job is.”
Karine Bossé, Ms.Sc., Aud (C) Reg CASLPO
Owner & Head Audiologist
New Hearing Aids
- Choosing & Prescribing Hearing Aids
- Hearing Aid Options, Funding, Payment Plans & Specials
- Fitting Hearing Aids
- Ongoing Clinical Services
Prescribing hearing aids is a controlled act in Ontario that Audiologists are allowed to perform, because of their training and qualifications. Prescribing a hearing aid requires significant knowledge about the auditory system, and as Audiologists, we take into account a variety of factors, such as, but not limited to: our patient’s hearing loss (type & degree), speech clarity levels, comfort vs discomfort levels, shape and size of the ear canals, the structure of the external ear; as well as the style, technology and features available in hearing aid products and associated accessories. We also consider the quality of sound of the hearing aids chosen, the quality of the product itself, as well as the services we obtain from manufactures on our patients’ behalf.
We have access to all mainstream styles and manufactures of hearing aids (Bernafon, Oticon, Phonak, Resound, Signia, Starkey, Unitron & Widex), including rechargeable and Bluetooth compatible models. Funding programs are always explored during a consultation based on the Patients’ case history & eligibility, and we have payment plans available. We also often have promotions for some hearing aid manufactures and offer a 10% discount on hearing aids to members from our community partners: MIFO, RAFO, VENNGO, REVERA & Retraite en Action.
When fitting hearing aids, we look at the programming and acoustic features available within the software of the hearing aids chosen, perform verification of the hearing aids inside our patient’s ear canals (real-ear measurements), and provide extensive counselling on hearing aid orientation such as the fit, insertion, retention & removal of the hearing aids, the adaptation process and overall acoustic expectations, as well as provide counselling on the programming of the hearing aids should it include different sound profiles, their maintenance, Bluetooth and accessory setup, and discuss strategies specific to the Patient’s auditory profile. We also go over all warranty information from the manufacturers, and expectations for ongoing clinical services moving forward.
A 75-day trial period is available for anyone getting hearing aids at our clinic, and our ongoing services include: consultations as required, counselling, reprograming, verification, cleaning, in-house repairs, hearing assessment and re-assessments, wax removal services, maintenance products, email reminders for cleaning, warranty tracking and funding eligibility tracking.
Some of the services may not be covered by 3rd party funding programs – should this be the case, expectations are always discussed with the Patient in question.
A consultation for a comprehensive hearing assessment is the first step when looking at getting new hearing aids. Contact us to schedule a Hearing Assessment, so we can help determine what your acoustic rehabilitation needs are.
Hearing Aids from 3rd Party Funders
Working with 3rd Party Funders can sometimes get tricky when you are new to their programs. We have experience working with the below funders and are able to guide you along the way in your acoustic rehabilitation options.
- Assistive Devices Program (ADP)
- Veterans Affairs Canada (VAC)
- Canadian Armed Forces (CAF)
- Royal Canadian Mounted Police (RCMP)
- Interim Federal Health Program (IFHP)
- Ontario Disability Support Program (ODSP)
- Ontario Assistance for Children with Severe Disabilities Program (ACSD)
- Non-Insured Health Benefits for First Nations and Inuit (NIHB)
- Workplace Safety and Insurance Board (WSIB)
- Workers’ Compensation Board of Nova Scotia (WCB – NS)
- Workers Compensation Board of Manitoba (WCB – Man)
- Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST)
If you do not see your program listed or are looking into a program from another province but now reside in Ontario, feel free to let us know! We are sometimes able to register with additional programs to be able to offer their services to our patients.
Hearing Aids for Various Hearing Loss Types & Degrees, including Bi-Cross & Cross Hearing Systems
Hearing loss can occur for various reasons, at various degrees, and to people of all ages. From a hearing loss because of a middle ear concern that is no longer suitable for surgery, or a permanent hearing loss due to age, noise exposure, an accident or a virus; there is typically an option to explore acoustic rehabilitation through the use of hearing aids. Some people may need one hearing aid, while most typically require two; or some patients may need a cross system where the sound in the environment is being transferred from the “bad ear” to the “good or better ear”. Regardless of our patients’ auditory profile, our assessments and discussion with our patients allow us to figure out what solution may be best, whether this means timely treatment, further rehabilitation options, or a version of amplification options listed above, and if they require additional accessories that may help further like remote microphones.
Start with a Hearing Assessment Consultation so we can help figure out your next appropriate steps in your acoustic rehabilitation.
Hearing Aids for Tinnitus
Did you know that hearing aids can help manage tinnitus (ringing/buzzing in the ears), whether hearing loss is present or not? From patients who are getting hearing aids privately, or for those who have been approved under a 3rd Party Funder program, our Audiologist are able to help Patients in managing their tinnitus through the programing of the hearing aids themselves, through the use of tinnitus specific programs built-into hearing aids, as well as with further counselling and management strategies.
Booking a Tinnitus Consultation is your first step into exploring if hearing aids can help with your tinnitus, or if there are other rehabilitation options to explore!
Hearing Aids for Functional Hearing Loss & Speech Processing Difficulties for Adults (Hearing Difficulties with Normal Hearing)
Did you know that hearing aids can help with hearing difficulties for patients with normal or near normal hearing? Have you been told you had an Auditory Processing Disorder? Hearing difficulties can occur regardless of your level of hearing measured on a standard hearing test, and can cause a lot of fatigue and effort in daily life from trying to hear speech in various settings. If the use of communication strategies isn’t working well enough for you, hearing aids may be the next step in helping you further.
Hearing aids not only provide amplification of the sounds in your environment, but they also have built-in programing that helps to filter signals so that speech can be enhanced overtop background noise. The ultimate goal in the use of hearing aids is to reduce the daily listening efforts, and therefore reduce the level of fatigue and cognitive strain.
If this sounds like you, contact us to book a Hearing Assessment Consultation so our Audiologists can determine if further counselling and strategies provides you with enough help, or if the use of hearing aids may be a suitable option for you.
Verification & Services for Hearing Aids Purchased Elsewhere
You already have hearing aids and are looking for additional help or services? Whether you have just moved to the area or are looking for a new clinic or Audiologist, we can offer ongoing clinical services for your current hearing aids.
Schedule a consultation for a Hearing Assessment to start, where we can assess your hearing to have the most recent information possible, as well as verify your current hearing aids and make appropriate adjustments if required should you report any problems with them. Happy with your first appointment with us? You can then decide if you would like to benefit from our ongoing services for the leftover lifespan of your hearing aids, or if you want to pay for appointments as you go.
(Note: we are able work with hearing aids from all mainstream hearing aid manufactures: Bernafon, Oticon, Phonak, Resound, Signia, Starkey, Unitron & Widex; which are used by most private hearing clinics or prescribed by the hospital audiology departments. If your hearing aids are from another manufacturer (ex: purchased at Costco), we will be able to verify how they are working for you but may not be able to re-program them differently as private labeled manufacturer software are not made available to clinics outside of where they were purchased. Feel free to contact us if you require further help)
Hearing Aids for Children & Teens
Your child needs hearing aids? We can help! In Ottawa, children who require hearing aids are typically seen at the Audiology Department of the Children’s Hospital of Eastern Ontario (CHEO). Once the Audiologist provides a prescription for hearing aids, families are then recommended to find a private clinic in the area who dispenses hearing aids. Typically, the ongoing clinical services such as hearing assessments, programming and verifications of the hearing aids are still done through the CHEO Audiology Department, and are therefore generally covered under OHIP. Taking care of the maintenance and repairs under warranty can be done at our clinic, and for the most part included in the initial purchase. (Note: this is subject to change based on services available at CHEO and industry protocols or changes)
Looking at getting all your services in one place? We accept pediatric patients of 15 years and over for all hearing aid related services, pending on the complexity of the case, and need for involvement of an ENT team.
Do Insurance Companies Cover Hearing Aids?
Most insurance companies offer some coverage for hearing aids. However, we recommend you confirm your specific policy details directly. Sometimes, a prescription from an Audiologist is required for coverage, which our clinic in Orléans can provide, ensuring you meet your insurer’s requirements.
What is a Hearing Aid Prescription?
A hearing aid prescription is a controlled act that Audiologists are legally permitted to perform in Ontario. This safeguard ensures that hearing aids are prescribed safely and effectively. At Echo Audiology, our Audiologists have the expertise to prescribe hearing aids, meeting professional and legal standards. If you are currently working with a hearing instrument practitioner and require a prescription, please contact us to understand how we can assist you.
Is There Government Funding for Hearing Aids?
Yes, various funding programs are available depending on eligibility. The Government of Ontario provides up to $500 per hearing aid every five years. Eligibility is determined during your consultation with our Audiologists. Additionally, third-party funders may offer support based on your hearing profile and history. We can also help you determine this during your consultation.
Do You Offer Payment Plans for Hearing Aids?
We provide payment plan options for hearing aids and associated services. Eligibility criteria is determined by the financing company. Our clinic occasionally also has promotional offers from hearing aid manufacturers, and we have our 10% discount for members of several community partners (both promotions cannot be used together).
What Brands of Hearing Aids Do You Offer?
Our clinic offers all mainstream hearing aid brands including Bernafon, Oticon, Phonak, Resound, Signia, Starkey, Unitron, and Widex. We avec access to all models featuring the latest technologies, such as rechargeable batteries and Bluetooth connectivity, ensuring our patients receive the best possible hearing aid solutions.
How often should I replace my hearing aids?
Hearing aids typically need replacement every 5 years or so, but this timeline can vary based on several factors. Changes in your hearing condition, wear and tear, and technological advancements might necessitate an earlier replacement. Regular check-ups with an audiologist can help determine the right time to upgrade your device to ensure optimal hearing support.
What are the signs that I might need hearing aids?
If you’re having trouble following conversations, especially in noisy environments, or find yourself frequently asking others to repeat themselves, these could be signs you may need help with your hearing, and could possibly benefit from hearing aids. Other indicators include needing to increase the volume on the TV or radio more than usual and noticing that sounds seem muffled. Booking a hearing test with one of our Audiologists is a critical first step to addressing these issues.
Can hearing aids be adjusted after fitting?
Yes, hearing aids require adjustments to fine-tune their settings to your specific hearing needs. This process ensures the aids are comfortable and effective across different environments, and while you adjust to hearing more information around you. Our Audiologists in Orléans offer comprehensive follow-up care to make necessary adjustments and ensure your hearing aids continue to meet your needs as they change over time.
Are there different types of hearing aids available?
We offer a wide range of hearing aids to suit various auditory profiles and preferences. The types include receiver-in-the-canal (RIC), behind-the-ear (BTE), in-the-ear (ITE), in-the-canal (ITC), completely-in-canal (CIC), and invisible-in-canal (IIC). Each style has specific features and benefits, such as discretion, ease of use, and the degree to which they can be customized to fit individual hearing loss patterns. We recommend specific styles based on the acoustics of your hearing profile, but also keeping in mind your preferences.
How do I maintain my hearing aids?
Proper maintenance is crucial to help in extending the life and efficiency of your hearing aids, from regular cleaning with dedicated cleaning sprays, removing wax on the hearing aids, and avoiding exposure to water and chemicals. Regular professional cleanings from your Audiology clinic can also help prevent common issues and ensure your device functions optimally.
How can I book an appointment with Echo Audiology?
Booking an appointment for a hearing aid consultation is simple and convenient. You can schedule your visit by contacting our office directly. Additionally, our friendly staff is available to answer any questions you have.
