Echo Audiology Is Designated As A Person-Centered Care Clinic

Echo Audiology has joined an international roster of hearing clinics that have received the Inspired by Ida status, a label endorsed by the Canadian Academy of Audiology. The clinic is in fact the 2nd in Canada to obtain this designation, which is given to hearing clinics whose staff members have completed courses in person-centered care, as well as signed the Inspired by Ida Code of Ethics.

The Ida Institute, a non-profit organization based in Denmark, developed this program to encourage Audiologists and hearing clinics to adopt a person-centered approach to hearing care.

Echo Audiology has always used a health-focused and patient-centered approach, so participating in the Ida Institute program was a natural step for our team.

Our Inspired status shows our commitment to providing the best hearing care possible by making our patients’ individual preferences and needs the focus of their appointments, along with providing emotional support and helping to manage ear and hearing related difficulties in their daily life.

We Are Very Proud Of Our Inspired Designation, Which Signals Our Dedication To Providing The Highest Standards Of Hearing Care.

We Are Very Proud Of Our Inspired Designation, Which Signals Our Dedication To Providing The Highest Standards Of Hearing Care.

We believe your choice of clinic has a great impact on your level of success.

Meet Your Audiologists & Their Team in Orléans  

Karine Bossé │ Owner & Head Audiologist

Born and raised in Orléans Ontario, Karine gained experience working in private audiology clinics in the Ottawa area, with most of those years spent in the Orléans community. When she was not practicing locally, Karine spent time working as a Managing Audiologist while living in New Zealand. Karine is best known for her relaxed approach, her ability to simplify and relay information and for her understanding towards her patients. Other traits her patients enjoy are her easy-going personality and ability to crack a quick smile.

  • 2008 –Bachelor’s Degree of Arts with Majors in Psychology and Linguistics (University of Ottawa)
  • 2010 –Master’s Degree of Health Sciences in Audiology (University of Ottawa)
  • 2010 – Recipient of Harmonize for Speech Professional Excellence in Clinic Award
  • 2010 – Canada National Exam (SAC)
  • 2016 – New Zealand National Exam (NZAS)
  • 2022 – Recipient of The 2022 Ottawa Awards – Ottawa’s Best Hearing Specialist
  • Proud member of CASLPO, SAC & CAA

One of the things I like most about my work is the moment of relief I see in new hearing aid wearers when they realize the effort required to hear has been alleviated. It’s as if all the stress they had walking into the clinic has been lifted. It really is a great moment for them, and a joy for me to witness!

– Karine Bossé, M.Sc.S., Aud (C), Reg. CASLPO

Arshdeep Kaur Rao │ Clinical Audiologist

Born and raised in Montréal, Arshdeep gained experience working with clients of all ages in various hearing healthcare settings in both Ontario and Australia, including hospitals, private & government-subsidized clinics as well as community health centres. Arshdeep has a strong passion for helping people communicate better with their family and friends and is best known for her attention-to-detail, her patience, and her caring personality. She also enjoys keeping up with the latest in the field of Audiology and reading up on scientific research.

  • 2014 – Bachelor’s Degree with Major in Linguistics and Minor in Psychology (Concordia University, Montreal)
  • 2018 – Master’s Degree of Audiology Studies (University of Queensland, Australia)
  • Proud member of CASLPO & CAA

Growing up, I was always passionate about helping people improve their quality of life. From a young age I knew that I wanted to work as a health care professional and help those in need with their daily difficulties.

I love the field of Audiology because it is a great fusion between science, technology and patient care. I find tremendous joy working with people, hearing their stories, and bettering their communication. My goal is to advocate for my Patients and use better hearing as a vehicle to leave a positive mark on the world.

– Arshdeep Kaur Rao, M. Aud. St., Reg. CASLPO

Rachel Phillips │ Clinic Assistant

Born and raised in Newmarket Ontario, Rachel later moved to Eastern Ontario where she graduated from Carleton University in 2021 with a Bachelor of Science in Neuroscience and Mental Health.  Rachel strives to propel others through life, unfailingly willing to reach out to provide support, and always doing so with a smile on her face. Rachel is best known for her empathy, her dedication, her ability to take all needs into consideration, and her genuineness.

It has always been a dream of mine to be able to work alongside patients and be included in the management of adaptable treatments that can work with each individual’s dynamic lifestyle! I am excited to bring my spirit to Echo Audiology and be a part of the family!

– Rachel Phillips

Jessica Fallak │ Clinic Assistant

Born and raised in Eastern Ontario, Jessica graduated from the University of Ottawa in 2002 with a Bachelor’s Degree with Minors in Psychology and Criminology. Throughout her professional career, she discovered a joy for helping people, which lead her to develop an extensive set of skills geared towards customer service. Having worked for over 20 years with the public in both French and English, Jessica is happy to continue to be a stable part of the community.

Having worked in a variety of customer service positions, I have always enjoyed getting to know people within the community. It was always a pleasure to lend a helping hand and provide support based on individual needs. I am happy to do the same with Echo Audiology.

Jessica Fallak

At Echo Audiology, we strive to

Offer an environment of support in regards to hearing concerns, hearing loss, hearing aids and hearing health

Provide audiology services and hearing related education to the Orléans area and surrounding suburbs

Provide counselling and amplification options, using the latest technological equipment

Be a clinic of choice for physicians, specialists and health professionals

Provide continued services to patients to ensure their hearing health is taken care of

Be a clinic of choice for our patients and their family & friends

Your Orléans Audiologist Committed To Your Hearing Health

Stop in or contact our Audiologist in Orléans and begin your path to better hearing right here at home. With the latest technology, personalized service and a professional commitment to your ongoing success, we look forward to working with you and most importantly, producing results.

Looking For A 2nd Opinion? We Offer 2nd Opinion Consultations For Hearing Aids, For Tinnitus And For Any Ear Or Hearing Related Concerns.

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