FAQ – Frequently Asked Questions…
Who should get their hearing tested?
Typically, you should get your hearing tested if:
- you or your family & friends have any concerns about your ears or hearing
- you are over the age of 50
- you have a history of noise exposure (work, hobbies, musicians, etc.)
- you are experiencing buzzing, ringing or various sounds in your ears or in your head
- you are experiencing medical symptoms in your ears (pain, pressure, blockage, etc.)
Essentially, you should schedule a hearing test if you have any concerns about your ears or your hearing.
Do I need a referral?
No. Anyone can call or come in for an appointment. You may still hear about us through your physician or health professionals, but no referral is needed.
What should I expect from a hearing test?
At your first visit, we will have you complete a short questionnaire. We will then discuss your concerns and proceed with your hearing test. The evaluation consists of assessing your ear canal, your middle ear and your hearing ability. Based on these results, we will provide you with some information and our recommendation.
How often should I get my hearing tested?
Typically, people with hearing loss should be tested on an annual basis. Sometimes, people require testing more frequently for various reasons, especially when there is a medical concern. That said, if you notice a change in your hearing at any time, you should schedule a hearing assessment.
Why are hearing tests important?
Hearing assessments give us information not only about your hearing, but also about your overall hearing health. It also provides us with a baseline, so we can compare with your future hearing test results.
How can hearing aids help me?
Hearing aids are needed to help amplify your hearing in a way that is very precise and specific to your hearing loss and to your hearing needs. In a general sense, they give you back some volume in the area of your hearing that is damaged, so that you can hear the sounds you are missing, without compromising the sounds you already hear. In a way, just like glasses are recommended for your eyes, hearing aids are recommended for most hearing losses. Keep in mind though that the adaptation process that comes with hearing aids is very different than the one that comes with lenses.
What are the risks if I don’t treat my hearing loss?
When hearing loss is not treated, the risk of it progressing increases. The hearing nerves don’t get as much stimulation as they normally should, which translates into weaker nerves over time. This is the same concept of a muscle getting weaker if it does not get enough exercise. Treating the hearing loss will help keep your hearing nerves as active as possible, preventing them from weakening and affecting your perception of speech sounds.
Another good reason to treat hearing loss sooner rather than later is because there is an adaptation period when you first get hearing aids. This process has to do with the brain adjusting to environmental sounds and learning to filter them out so it can focus on speech. Simply put, the sooner the loss is treated, the better.
Finally, recent research has shown that there are further health risks when it comes to untreated hearing loss. For example, people can experience cognitive strain that comes from spending too much energy trying to hear people. They then end up experiencing symptoms like fatigue, irritability, frustration, stress and social isolation. It is important not to forget that hearing is an important part of our overall health and well-being, and it is not meant to be ignored.
What hearing aids are typically recommended?
We always recommend appropriate styles, technology, accessories and brands of hearing aids based on the information gathered at the consultation. However, you can be involved in this selection process. If you happen to select a hearing aid that we don’t feel will be appropriate for you, we will simply explain the reasons why. We want you to be able to make an informed decision.
Also, there are many different styles of hearing aids which come in a variety of shapes and sizes. For most, one of the main concerns is how discrete their hearing aids will be. Hearing aids nowadays are quite tiny and are typically not noticeable once worn on the ear. Curious? We have hearing aids on display in our clinic – feel free to drop in and see what they are like!
How long is the trial period when you purchase hearing aids?
We offer a 75 day trial period.
I already have hearing aids, how can you help me?
We want to make it easy for you to receive great services for your hearing aids, so you are more than welcome to continue your services at our clinic. Your first appointment is at no cost, so it gives you a chance to see what we can do for you. If you choose to continue your services with us, we offer a Service Bundle at a reasonable price, which includes services for the remaining life-time of your hearing aids, batteries and some maintenance products. If you are ready to purchase new hearing aids within two years of purchasing this Service Bundle, we will gladly deduct a portion of what you paid towards your new hearing aids. Please call us to inquire.
Echo Audiology Programs
Education, Accessibility & Community
There are a lot of misconceptions about Audiology-related topics. At Echo Audiology, we are always looking for opportunities to get out in the community and reach as many people as we can, to relay the information about services and other topics related to this field of rehabilitation.
If you are part of a group that is interested in finding out more about our services, hearing, hearing aids or any other audiology related topic, feel free to reach out to us to schedule a presentation or Q&A session.
Casual Chats in Orléans
Our Casual Chat events offered in various locations in Orléans are another way to reach out to us to ask your questions in a very informal setting. Check out our Patient’s Corner page to find our more!
Accessibility & Community Partnerships
Being from Orléans, we pride ourselves on being able to offer services to our community and build relationships with various organisations whose members are also in the community. We continue to build partnerships in hopes of making Audiology Services even more accessible. You can find our list of Partners on our Patient’s Corner page!
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Help a Friend or Book for 2
Refer A Loved One
We all know someone who is experiencing some type of problem with their ears, their hearing or their hearing aids. Sometimes, it takes a little bit of a push for them to book an appointment to get everything sorted. Check out our Patient’s Corner page to encourage a friend or family member to give us a call to schedule an appointment, so we can help them out as quickly as we can.
Book for 2
Who says Audiology appointments can’t be fun? Here at Echo Audiology, you have the option of booking appointments for 2 people at a time, whether you want to come in with your partner, a family member or even a friend. Having someone with you at your appointment can be beneficial to you to help you remember all the information that was provided. Contact us today to book your appointment!
What is the 10-minute Self-Screening of Hearing?
Our screening test is a clinically validated self-screening tool that allows us to capture a quick snapshot of your hearing. It is typically meant for people who are not sure if they have hearing loss or not, or for people who may not want to commit to a full consultation yet. Based on the results, we will be able to tell you if a full hearing test is recommended. If you know that you have hearing loss already, your better option is to schedule a hearing test with our Audiologist, so we can gather more precise information and better advise you.
48h Drop-Off Program for Hearing Aids
We have a locked mailbox inside the clinic for you to leave your hearing aids behind for us to clean. Sometimes, we will be able to help you on the spot. However, if we are busy with other patients, you have the option of leaving your hearing aids behind while you run errands. We will advise you as soon as they are ready.
Ringing in the ears… what are my options?
Ringing or buzzing in the ears is very common. Tinnitus is typically a symptom rather than a condition. More often than not, tinnitus is actually a symptom of hearing loss. If you have tinnitus, we strongly encourage you to contact us to schedule a hearing assessment, so we can determine how best to help you.
If you feel very affected by your tinnitus, we encourage you to schedule a Tinnitus Consultation instead, so we allow enough time to gather further information about your perception of your tinnitus, provide you with more in-depth counselling and explore what rehabilitative options are available to you.
How Much Noise is Too Much Noise?
The impact that noise has on hearing has to do with how loud the noise is and how long you are exposed to it. The louder the noise is, the less amount of time you should expose yourself to it. When noise starts to damage your hearing, it typically affects the frequencies that are also eventually damaged by wear and tear of hearing, or in other words, with age. By being exposed to noise, you are risking having hearing loss much sooner, but also risking having a more severe hearing loss in the future.
That said, Noise-Induced Hearing Loss (NIHL) is the only type of hearing loss that is preventable. The use of hearing protection is a very simple and easy way to try and prevent more damage to your hearing. We have many options of hearing protection products available that suit various needs. Contact us today to book an appointment to discuss your history of noise exposure and the options that are available to you to help protect your hearing moving forward.
Is there government funding available?
Yes. We work with many government agencies including ADP, WSIB, VAC, RCMP, ODSP & CNESST. Please call us to find out which of these may be available to you.
Does my health insurance cover anything?
Most health insurances cover some amount for Audiology services or hearing aids. However, every health insurance is different. For this reason, we recommend that you verify what your private health insurance provider offers so that you have that information before you come in for your appointment.
What method of payments are available when purchasing hearing aids?
We offer 3 payment options that can suit everyone’s needs. Check out our Payment Options under the Services tab to find out more.
373 Vantage Drive, Unit 1, Orléans, ON, K4A 3W2
M 9-6 T 9-6 W 9-5
Th 9-5 F 9-1